FAQ
Good questions
The quick answers. Anything else, just ask.
Good questions
Frequently asked
The quick answers. Anything else, just ask.
How fresh is your coffee?
We roast in small batches in Sydney and send it out fresh. Whole bean is best, ground just before brewing.
Single origin or blend?
Most of our coffees are single origin, so the flavours of each region can shine. We only blend for espresso, like our Silver Smith house blend.
What grind should I pick?
Choose your grind on each coffee's page: whole bean, espresso, filter / V60, AeroPress, plunger, stove top or cold brew. Not sure? Email us and we'll point you right.
How do subscriptions work?
Pick your coffee, set the rhythm and we'll roast and send it fresh. You can skip, swap or pause whenever you like.
Do you supply cafés and offices?
Yes. Our wholesale program includes training, free local delivery and care of your coffee equipment. Use the wholesale form above or email info@smugglersrun.com.au.
Is your coffee organic or fair trade?
We prioritise sourcing top-tier organic and fair-trade beans whenever we can, and we work with small farms and producers.
How should I store my coffee?
Airtight, cool and dark. Not in the fridge.
How much is shipping?
Shipping options and costs are calculated at checkout. If something looks off, email us and we'll sort it.
Do you sell gift cards?
We do. Gift cards are delivered by email, so they're perfect for last-minute gifts.
Still wondering? Drop us a line.
Email us
Still curious?
Ask us anything
Email info@smugglersrun.com.au and we'll point you in the right direction.
Can't find your answer? Email info@smugglersrun.com.au and we'll get back to you.